We are taking many different steps to do our part and still be able to safely provide services for our clients. Listed below are a few things that are currently in effect to do so.
Our lobby is completely closed, but we will allow for our clients to use our side yard to drop off and pickup their dogs. This will allow us to continue to have the dog here without any client contact in a confined space. All transactions can be done with a credit card on file or using a card over the phone. All reservations must be made over the phone, text, or using our online system CLICK HERE. Below is a video and instructions on how to drop off or pick up. Do not hesitate to call for questions or concerns.
Drop Off
Call 810-364-3647 or text 629-90 to announce your arrival
When arriving, use the first yard on the east side of our building.
Once you walk through the gate, securely shut the gate behind you
Unleash your dog of any collars, leashes, and harnesses.
once an employee is in the yard to meet you, open the next gate to allow your dog into the yard (be sure not let the dog into our yard without the “ok” so we may maintain a safe environment).
Only one client in the gated area at a time
Our employee will use our own leash to escort your dog into the building.
Pick up
Call 810-364-3647 or text 629-90 to announce your arrival
When picking up, use the first yard on the east side of our building.
Once you walk through the gate, securely shut the gate behind you
We will bring the dog towards the fence, you open the gate and call your dog
Once they’re in the gated area close the gate and leash them back up with your own leash
Exit the gated area
Securely close the gate behind you
Only one client in the gated area at a time